Monday Morning Motivation | Unhelpful Habits

Posted by Bill Esteb on Jun 11th 2022

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As part of an elimination diet consider eliminating unhelpful beliefs. Here are some that constrain practice growth.

Self-talk – A common mantra when the numbers are down is "I need more new patients." You may have openings in your schedule but more helpful would be, "Who else can I serve?"

Judgment – Making judgements about a patient's last name, their address or the car they drive simply can't be trusted. Judgement shuts down, makes small and reduces possibilities.

Assumptions – It's one of the ways we objectify and minimize others. Assumptions are a subtle form of posturing, making us superior and disregarding the individuality of others.

Interrupting – Related to making assumptions is interrupting others. Especially telling is interrupting a new patient when they're pouring their heart out describing their health issue.

Projection – Imagining that patients value their health as you do is costly. As is thinking patients value time the way you do.

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Bill Esteb has been a chiropractic patient and advocate since 1981. He is the creative director of Patient Media and the co-founder of Perfect Patients. He’s been a regular speaker at chiropractic gatherings since 1985. His 12 books explore the doctor/patient relationship from a patient's point of view. His chiropractic blog, in-office consultations, patient focus groups and consulting calls have helped hundreds of chiropractors around the world. Since 1999 Monday Morning Motivation has been emailed to over 10,000 subscribers each week.