Monday Morning Motivation | Unhelpful Habits

Posted by Bill Esteb on Jun 11th 2022

Monday Morning Motivation Masthead

As part of an elimination diet consider eliminating unhelpful beliefs. Here are some that constrain practice growth.

Self-talk – A common mantra when the numbers are down is "I need more new patients." You may have openings in your schedule but more helpful would be, "Who else can I serve?"

Judgment – Making judgements about a patient's last name, their address or the car they drive simply can't be trusted. Judgement shuts down, makes small and reduces possibilities.

Assumptions – It's one of the ways we objectify and minimize others. Assumptions are a subtle form of posturing, making us superior and disregarding the individuality of others.

Interrupting – Related to making assumptions is interrupting others. Especially telling is interrupting a new patient when they're pouring their heart out describing their health issue.

Projection – Imagining that patients value their health as you do is costly. As is thinking patients value time the way you do.

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Bill Esteb has been a chiropractic patient and advocate since 1981. He is the creative director of Patient Media and the co-founder of Perfect Patients. He’s been a regular speaker at chiropractic gatherings since 1985. His 12 books explore the doctor/patient relationship from a patient's point of view. His chiropractic blog, in-office consultations, patient focus groups and consulting calls have helped hundreds of chiropractors around the world. Since 1999 Monday Morning Motivation has been emailed to over 10,000 subscribers each week.