#9 of 13 ways of being that patients find attractive is being curious.
Curiosity is defined as an interest in others or a desire to know. When you learn more about each patient you're better able to link chiropractic with what a patient values.
The habit of showing up curious requires we avoid...
Judgment – We're judging machines, forming beliefs about others based upon their age, their car, their last name, their address and countless other fragments which are usually incorrect.
Assumptions – We make assumptions to fill in the blanks and draw conclusions. These are often misguided because we don't see the world as it is; we see the world as we are.
Minimization – Patients aren't cases, spines, conditions, subluxations or symptoms. It's so tempting to objectify them, compartmentalizing the clinical and separating the personal.
It's counter-intuitive, but you'll enjoy greater influence from asking rather than telling; listening rather than speaking.