Monday Morning Motivation | Wanting Patients to...

Posted by Bill Esteb on Mar 23rd 2024

Monday Morning Motivation Masthead

Our word choices often reveal how the world occurs to us. Consider these ways of thinking about patients:

Getting patients to...

Show up
Value their health
Do the stretches

When using “get” you may be relying on your limited authority to compel patients to follow your recommendations. This may come from an unhelpful place of parental superiority.

Letting patients...

Miss appointments
Discontinue their care
Sabotage their health

When using “let” you may be imagining you’re granting permission or approving something. However, you’re not offering anything their sovereign, free will agency doesn’t already confer.

Wanting patients to...

Embrace wellness care
Bring in their children
Refer others

Using “want” may reveal an emotional investment in the actions of another. Wanting it more than the patient may reveal a common source of unreciprocated emotional investment.

How, why, and when you use get, let, and want can reveal potential exhausting and unsustainable boundary issues.


Bill Esteb Headshot Photo

Bill Esteb has been a chiropractic patient and advocate since 1981. He is the creative director of Patient Media and the co-founder of Perfect Patients. He’s been a regular speaker at chiropractic gatherings since 1985. His 12 books explore the doctor/patient relationship from a patient's point of view. His chiropractic blog, coaching program, patient focus groups and consulting calls have helped hundreds of chiropractors around the world. Since 1999 Monday Morning Motivation has been emailed to over 10,000 subscribers each week.