Monday Morning Motivation | NP Complaint – Sales
Posted by Bill Esteb on Jun 21st 2025
The 10th most commonly mentioned new patient complaint: Too salesy
“My last visit was more of a sales pitch rather than heart to heart conversation.”
“At times it came off as a sales pitch.”
“I found the sales pitch off-putting.”
“I dd not appreciate the strong sales pitch and asking me to promise to commit to care.”
“I felt like I was getting a sales pitch most of the time and it was uncomfortable.”
“I found it rather impersonal and a bit like a sales pitch.”
“I recognized a heavy-handed sales pitch in the beginning.”
“I felt more like I was getting a sales pitch than actual help.”
“I felt like I was being sold and going through a sales process.”
“I was turned off by the scripted nature of the report of findings and the ‘sales pitch’ feeling of the correction plan.”
“Please stop with the car salesman tactics.”
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Bill Esteb, a passionate chiropractic advocate since 1981, brings a fresh perspective to the profession as Patient Media’s creative director and co-founder of Perfect Patients. With 12 insightful books examining the doctor-patient relationship, he inspires chiropractors worldwide as a chiropractic speaker, through his chiropractor coaching program, and consulting. Since 1999 Monday Morning Motivation has been emailed weekly to over 10,000 subscribers, sparking breakthroughs across the chiropractic community.