Maybe you're a second-generation chiropractor. Or have attended dozens, maybe hundreds, of seminars. Your mastery has been acquired at the cost of losing beginner's mind.
Beginner's mind offers infinite possibilities coming from the unconscious incompetence of not knowing what we don't know. This is why breakthroughs and new advancements often come from newcomers or those outside an industry.
Many chiropractors find not knowing uncomfortable and quickly seek to improve their competence and expertise. As they do, they often lose touch with the apprehension or ignorance felt by new patients whom they want to help.
Restore beginner's mind by:
Being curious - Show interest in their presenting complaint but explore their emotional ground of being.
Listening - Show up empty and available to receive. Delay judgments.
Question assumptions - Assumptions hold the promise of a shortcut. But they too often objectify patients and relationships become merely transactional. The frequent result? Burnout.
Bill Esteb has been a chiropractic patient and advocate since 1981. He is the creative director of Patient Media and the co-founder of Perfect Patients. He’s been a regular speaker at Parker Seminars and other chiropractic gatherings since 1985. He is the author of 12 books that explore the doctor/patient relationship from a patient’s point of view. His chiropractic blog, in-office consultations, patient focus groups and consulting calls have helped hundreds of chiropractors around the world. His Monday Morning Motivation is emailed to over 10,000 chiropractors each week.